Installation

How to install the plugin and get it working.

  1. Download the rd-wc-enhanced-order-notes-pro.zip file from your Lemon Squeezy account.
  2. Go to WordPress Admin > Plugins > Add New > Upload Plugin > Choose File and select this file.
  3. Install Now and Activate the extension.

You can find more information at Installing and Managing Plugins.

Once installed and activated, an Enhanced Order Notes settings tab appears in your WooCommerce -> Settings -> Emails menu.

Configuration

You can easily configure the Enhanced Order Notes for WooCommerce plugin from the settings tab by navigating to
WooCommerce -> Settings -> Emails -> Enhanced Order Notes. From here you can manage your templates and configure your settings and upgrade license key.

Settings screen

Upgrade License Key
If you want to enable updates via the WordPress dashboard, you can enter your license key from your Lemon Squeezy dashboard.

Show “Order notes” action button
Adds an order notes action button to the order list page for quick management of order notes.

Using the plugin

The Enhanced Order Notes for WooCommerce plugin works primarily within the Edit Order screen in your WooCommerce dashboard. The main purpose of the plugin is to allow you to add order notes from predefined templates that you create.

Managing Templates

From the Settings screen, you can click the Add new template button create a new template or click the title or pencil icon of an existing template to edit it. Click the no entry icon to delete a template.

Manage templates

The following settings will be displayed in a popup

  • Title: A title or name for the template
  • Type: Whether the note is a Private note or a Customer note
  • Note: The text for the note
  • Category: A category for the template, you can either add a new category or select an existing one. You can also delete categories by clicking the no entry icon alongside the relevant category
Template popup

Using Templates

Once you have created a template, it will be available for use in the Edit Order screen in the Order Notes meta box.

Add note from template

Click the Add note from template dropdown and you can then select or search for the template you wish to use. Selecting the template will populate the Add note field with the text from your template, which you can either use or edit before clicking Add. The note type will also change the Private note / Note to Customer box to the relevant setting. Click Add to save the note as per normal.

Apply template

Manage Order Notes in Order List Screen

In addition to the Edit Order screen, the plugin also allows you to manage order notes from the Order List screen. You will need to perform the following actions to activate this functionality.

Ensure the Show “Order notes” action button checkbox is ticked in the Enhanced Order Notes for WooCommerce plugin settings:

Show “Order notes” action button checkbox

Ensure the Actions column checkbox is ticked in the Screen Options of the Order List screen:

Screen options

This will toggle the Actions column on the Order List screen, click the Order notes action button to show the order notes for the relevant order.

Order notes action button

This will display a popup where you can view the current order notes, add new order notes or delete notes from the selected order.

Order notes popup

Enable HTML Markup for Order Notes

This plugin also allows you to add HTML markup to your order notes using the same rich text editor that WordPress posts use. You can enable this functionality by ticking the Enable HTML editor for order notes checkbox in the Enhanced Order Notes for WooCommerce plugin settings:

Enable HTML editor checkbox

This will enable the HTML markup rich text editor in the order notes screens as well as in the template editor so that you can use HTML markup in your order note templates as well.

HTML rich text editor in order notes screen

Enable User Tagging / Mentions in Order Notes

This plugin also lets you tag or mention colleagues in order notes. You can enable this functionality by ticking the Enable user mentions for order notes checkbox in the Enhanced Order Notes for WooCommerce plugin settings NB: This function is only enabled if the HTML editor is enabled:

Enable user mentions checkbox

This will enable the ability to add user mentions when you press the “@” key in the rich text editor. A dropdown menu will appear and you can select the user to tag. When you add the note the mentioned user(s) will be highlighted in the note and a notification email will be sent to each user mentioned.

User mention dropdown in order notes screen

You can enable or disable this email notification in the WooCommerce -> Settings -> Emails -> Email Options menu where the notification is listed together with the rest of the WooCommerce email notification templates. You can read more on how to manage WooCommerce emails at the following link: How to Customize Emails in WooCommerce